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Quarterly Call Centers/IVR Banking Transactions (Value)

Description
Total number of transactions conducted through Call Centres or Interactive Voice Response systems of banks. Interactive Voice Response (IVR) are automated voice systems that provide information or execute transactions for customers through inputs made through a mobile or smartphone's keypad. Data is distributed by the type of transaction conducted such as intra-bank funds transfer, inter-bank funds transfer, utility bill payments and miscellaneous transactions.   Show More
Period
Quarterly
Range
Sep 2009 to Jun 2023
Source
Payments System Review Report - SBP

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Data powered by Capital Stake. To provide comparable data, information might have been standardized. Periods where data is not available at source are denoted by null values.